Gower College Swansea is committed to providing customised training solutions for businesses across Wales.
With a focus on upskilling workforces and developing growth opportunities, the award-winning College is offering a number of fully funded* courses set to start at the end of May.
Areas include:
Information, advice and guidance/customer service, suitable for those working in a customer centred role, whether that is in a contact centre environment, housing services, community hubs, hospitals, hospitality or retail.
Facilities management, perfect for individuals who manage or supervise premises - whether that is working in offices, schools, care homes or event facilities/venues.
Sustainable resource management, ideal for those working in recycling centres, health boards, local authorities, prison services, and leisure facilities.
Digital and business administration programmes, which is catered for those working in office related roles across various industries and sectors including public sector, accountancy firms, insurance companies and recruitment agencies.
Eligible businesses, their employees and individuals can benefit from this fully funded offer. Flexible training is available, and participants will study nationally recognised qualifications or a tailored programme directly relevant to the workplace.
Previous programme participants have benefited from increased employee confidence, motivation, productivity and improved employee loyalty and retention.
Speaking about how employers have benefitted from this support, Sarah Jenkins, Interim Director of Workforce and OD at Swansea Bay University Health Board said: “Working with providers such as Gower College Swansea has given the organisation greater opportunity to work cohesively and collaboratively to develop training plans in a strategic approach.”
Rachel Healion, HR and Organisational Development Business Partner at Swansea Council said: “We work with Gower College Swansea to offer a wide range of courses across various service areas within our organisation. The College has worked really closely with us to develop a bespoke programme which was in line with our strategic objectives and priorities.”
Claire Emery, Head of Contact Centres at TUI Group said: “We have had to be agile and flexible in our ways of learning and developing our people. The successful partnership that has been forged with our training team and Gower College Swansea will really strengthen skills, deliver a structured career path for our people, and overall, a better experience for our customers.”
Denna Exon-Smith, Health and Safety Manager at Solo Service Group said: “Through the ever-changing ebb and flow of ever shifting markets, economic change and technological advances, Solo has maintained an innovative approach to business. This has been greatly supported and aided with a valuable partnership with Gower College Swansea. Our contacts at the College have focused on our business needs and subsequent training requirements, and have expertly advised on the available training, tutoring and qualifications within the U.K. We are safe in the knowledge that the affiliation with the College has assisted Solo and all our people with great success.”
Speaking about his personal experience as a learner, Nicholas Lyons, Community Safety and Environmental Partner at Merthyr Valley Homes said: “I decided to study the course because I guess my motivation was like anyone else, I want to progress, I want to develop, I want to improve my skill set, so it was for all those reasons. My experience with Gower College Swansea has been absolutely first class, it’s the people there, it’s the level of support. They are with you every step of the way. You’re not in it alone. They help you. They nudge you. They were so empowering.”
Bruce Fellowes, Head of GCS Training at the College, said: “We are delighted to offer this fully funded training and extend our support to employers and their workforces within the region. Our courses provide the relevant, up-to-date skills needed to thrive in the workplace, empowering businesses to continue their development and growth.”
If you would like more information about the options we have available, please contact training@gcs.ac.uk and a member of the team will be able to support and guide you.
*to qualify for the free funding, participants need to be signed up by 31 May