Principles of Management and Leadership (CMI) Level 3 - Qualifications
Overview
The CMI Principles of Management and Leadership qualifications are designed for practising or aspiring managers who supervise or manage a team, as well as project officers and shift managers to achieve clearly defined outcomes.
Managers will set as well as monitor goals and objectives by providing instruction, direction and guidance. Day to day operational and project activities are a key part of their role.
The qualification is available as a concise Award, a broader Certificate or as a comprehensive Diploma.
Key information
Learners will be allocated a dedicated tutor/assessor, who will work closely with both learners and employer to ensure the unit content is suited to their individual roles and organisational priorities. Delivery can be remote, or the tutor/assessor can visit the learner every four to six weeks at a location convenient for both learner and assessor.
Units
- Principles of management and leadership
- Managing a team to achieve results
- Managing individuals to be effective in their role
- Principles of communication in the workplace
- Building stakeholder relationships using effective communication
- Principles of equality, diversity and inclusive working practice
- Developing the knowledge, skills and abilities of individuals and teams
- Managing volunteers
- Responding to conflict in the workplace
- Supporting teams and individuals through change
- Contributing to the delivery of a project
- Managing daily activities to achieve results
- Developing and sharing good practice
- Managing budgets and resources
- Principles of health and safety in a work setting
- Monitoring quality to improve outcomes
- Supporting the delivery of customer service
- Managing data and information
- Managing meetings
- Presenting for success
- Managing own personal and professional development
Upon successful completion of the course, CMI would recommend the following qualifications:
- First Line Management (CMI) Level 4 – Qualifications
Study support
Learners will gain access to Management Direct, a comprehensive and free online library containing up-to-date material that addresses current management practice, supports studying and those looking to develop their skills.