Facilities Management (England) Level 3 – Apprenticeship
Overview
Facilities Management will cover the knowledge, skills and behaviours required for a learner to provide facilities services support to customers and facilities management departments.
The apprenticeship can be used to upskill existing team members or recruit new talent into an organisation, with Level 3 suitable for those who are new to the workplace and facilities management industry, as well as those who wish to change their career or profession.
Please note that this apprenticeship is for organisations and learners based in England. If you are looking for the equivalent in Wales, please click here.
Key information
The apprenticeship will be delivered face-to-face or remotely via Teams on a monthly cycle, with units delivered through presentations to enhance learner’s knowledge of the facilities management sector, and to provide support to complete their workbooks or reports.
Units covered in the apprenticeship include customer and stakeholder relations in facilities management, as well as health and safety responsibilities in facilities management.
Facilities Management (England) Level 4 – Apprenticeship
The apprenticeship will be assessed through an end-point assessment, ensuring learners’ knowledge, skills and behaviours meet the standard.
At Level 3, assessments will include a written test and a competency-based interview.
Off the job learning
Learners are required to undertake a minimum of six hours of their working time in off the job learning per week, to develop new knowledge, skills and behaviours. By definition, off the job learning is a new form of learning undertaken by an apprentice during their normal working hours, which is directly relevant to the apprenticeship they are undertaking.
The process for off the job learning will be planned during the apprenticeship design based around operational commitments, and can be undertaken on a regular day per week or in planned block sessions, whichever is the best fit for the learner and organisation.
Progress reviews
To ensure learners are progressing in line with the apprenticeship expectations and timescales, we will monitor the learner’s progress and learning quality through a progress review, a three-way meeting between the learner, employer as well as the tutor or assessor. In addition to the progress review, we will ensure that nominated senior members of the organisation are updated on a monthly basis to discuss progress and agree any actions where issues are identified.
Progress reviews can be conducted in-person, or via a video or phone conference.