Housing Level 3 - Apprenticeship 
Overview
Our Housing apprenticeships are fully-funded, and are an opportunity to develop key knowledge, skills and behaviours to progress in your housing career. The apprenticeships will enable you to gain the technical expertise, practical experience and a broader skill-set needed to progress in your role and your career within the sector. The Level 3 apprenticeship is for learners who are working within the housing sector and have an employment contract that lasts the minimum time of the apprenticeship.
The apprenticeships can be used to upskill new or existing staff.
Key information
To be eligible for apprenticeship funding, the apprentice must be employed for more than 16 hours per week and based in Wales.
The apprenticeships will be delivered through a mixture of workplace learning and workshops, which can be delivered either face-to-face or online. The programme delivery can be flexible to suit the needs of the learner and employer.
Level 3 CIH Certificate in Housing Mandatory Units
- The Housing System
- Professional Practice Skills
- Occupancy, Tenure and Lettings
- Role of the Support Worker
- Homelessness Services and Prevention
- The Legal Framework for Housing
- The Framework for Housing Information and Advice
- The Impact of Housing Conditions on Health
Level 3 NVQ Certificate in Housing Mandatory Units
- Promote Safe, Ethical and Sustainable Practice in Housing
- Plan Own Professional Development within Housing
- Develop Positive Relationships with Customers and Colleagues in Providing a Housing Service
- Employment Rights and Responsibilities in the Facilities Management, Housing and Property Sectors
Level 3 NVQ Certificate in Housing Optional Units
A minimum of fourteen credits from the optional units to be completed. You will choose from a range of optional units to ensure you cover those skills that most relevant to your role, examples include:
- Help Customers to Move and Settle into New Living Environments
- Deal with Customers by Telephone
- Provide a Housing Rent Service
- Managing Empty Properties
- Provide Housing Advice and Guidance to Customers
- Set Up and Manage Tenancy, Licence and Leaseholder Agreements
- Inspect the Condition of Property
- Respond to Customer Requests for Repairs
There will be two assessment elements to the apprenticeships:
CIH Certificate in Housing
Learners will be required to complete an assignment upon the completion of each module to demonstrate knowledge and understanding. Assessments will differ for each unit, as well as include in-class and post-class activities. The activities will actively develop your academic writing skills, IT skills, collaboration and personal presentation skills.
NVQ Certificate in Housing
As you progress through the qualification, you will build an e-portfolio of the naturally occurring evidence to demonstrate your knowledge and competency. Assessment methods will include questions and answers, observations, witness testimonies and more.