Foundation Level Apprenticeship in Contact Centre Operations Level 3

Covering all the essential knowledge and skills required for a successful career in contact centre operations, this qualification is ideal for those who are able to access workplace-based qualifications. 

Level 3 will suit you if you are working in a contact centre and have some relevant knowledge and skills, usually from a role where you are either in a management role or wanting to develop your skills for management opportunities.

GCS Training This course is offered by Gower College Swansea's business training team at GCS Training. Proceed to view Foundation Level Apprenticeship in Contact Centre Operations Level 3 at GCS Training.